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This month, we have details concerning a problem with Apple Laserwriter 16/600 printers, and information on a problem concerning Netscape web servers and Microsoft Word documents.
Here are some details regarding a problem that has been reported, where the Apple LaserWriter 16/600 PS printer disappears from the network. The printer reappears and works normally when it is power-cycled:


We've seen a problem with Microsoft word document out to be served by a (stock) Netscape web server, when users download the file it ends up being corrupted. Yet, if you ftp the file down, and try and open it, Word reads the file fine. The problem has to do with "mime types", extra descriptors passed on by web servers to describe the type of file being sent and how the client needs to handle them.

It turns out that Netscape server's default mime type is "text/plain", and the .doc file extension isn't specifically listed as an exception. Because of this, Netscape's browser invokes the standard handler for type "text/plain", which is to translate what it sees as unix-style end-of-line characters to the local pla" files as "application/ms-word", if you want your clients to automatically run Word with this document. There is a separate mime.types file for each Netscape running on an individual port.

It might be worthwhile to add ".xls", ".ppt", and other frequently used extensions as type "application/octet-stream" if you think that your users might be sharing files of these types.